Our Team

Ann Hunter

Passionate about excellence in contact centers. Hard earned expertise in building, managing, and optimizing day-to-day business operations. Relentlessly evaluates and identifies opportunities to improve productivity and performance. Proven track record in meeting and exceeding Key Performance Indicators for highest level of customer satisfaction. Inspiring coach for professional development of employees.

Eileen Romps

Seasoned leader in multiple industries, including healthcare and technology, serving several Fortune 500 companies.  Globetrotting customer service with teams in the US, China, Germany and Brazil.  Instrumental in the development of highly successful healthcare teams responsible for patient and physician satisfaction while scheduling diagnostic and surgical procedures. Six Sigma Black Belt certified and driven to implement processes that measure and improve performance and customer satisfaction.

Julia Manning

Irredeemable consultant with over 20+ years of experience in the healthcare industry including pharmaceutical, medical device, payer, and provider. Enjoys collaborating with clients to create value for their customers. Persistent at investigating and resolving highly complex problems and developing effective solutions. Energized by new business ideas and the pitching and planning required to get them off the ground.